Jessica Dugan

Jessica Dugan
  • Design Principal, Healthcare
  • Company: 3M Design

Jessica Dugan is a Design Principal for 3M Health Care, responsible for driving improved user experience and successful business outcomes across the Health Care business group. Previously, Jessica has worked in healthcare design as both a design consultant with Peer Insight, and an in-house designer/strategist for United Healthcare.

She draws upon her multi-disciplinary background in design and business to create experiences that are desirable, viable and feasible in the marketplace. She has a passion for service design particularly for connecting the dots between the inspirational and operational parts of an experience to bring it to life. Jessica holds a B.S. in Journalism from the E.W. Scripps School of Journalism at Ohio University, an MBA in Business Administration from the Stuart School of Business at the Illinois Institute of Technology and a MDes in Design Strategy from the Institute of Design at the Illinois Institute of Technology.

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